Terms of Service
2. Acceptable use
You must not use this website for any unlawful, illegal, malicious or harmful activity. The Service must not be used to store or propagate any spyware, virus, Trojan horse or other malicious computer program.
3. Limitation of Liability
TemplateMaestro is not liable for any damages in the form of data or profit loss, which may result from the materials on this site. As a user, you are responsible for the use of materials from this site and any impact on cost thereof.
4. Restricted Access
We reserve the right to restrict access to certain or all areas of the Service at our discretion.
User’s account credentials and passwords must be kept confidential by the user only. Any suspicious activity must be notified to us at the soonest. Users are responsible for any normal or suspicious activity from their accounts and are liable for any losses. Accounts may be discontinued any time by the user (that owns the account) or by us with or without notice or explanation if we deem it necessary.
5. License Types and Product Usage
The products that the service offers, like themes and plugins, are intended to be used by designers, bloggers and developers for personal or client websites.
6. Product Compatibility
The product compatibility has been defined in the product detail page that it is compatible with with browser, WordPress versions and more.
Each product is our property and you can’t claim ownership on them- whether modified or unmodified. There is no guarantee or warranty for our products. User is liable for any damages caused to anything due to use or misuse of our product. Site content published on TemplateMaestro.com including images, blogs, etc but excluding demo sites belongs to us and is copyrighted. Reproduction of the site content without permission or without due credit is illegal.
Template Maestro extends its support for all our products (even the free ones) in case of installation problems or performance not as good as what was advertised. But our products come with no guarantee that they will work exactly how you wish. Third party components and plugins may or may not be compatible with them. We don’t offer support for installation, modification or management of WordPress itself. Although, bug fixes and small customizations are entertained and supported.
9. Price Changes
We reserve the right to modify the prices of any product as per our sole discretion. Such updations would be visible on the website itself along with our social media pages and newsletters.
10. Refund Policy
TemplateMaestro products are digital and subjected to the 2011/83/EU Directive on consumer rights. This implies that these digital products are excluded from the right of withdrawal once they are downloaded and so are not eligible for refunds. Still, TemplateMaestro offers refunds within 30 days of purchase, once we establish that the purpose of buying is not met by the product. The license for using such refunded product will be cancelled and the buyer won't be authorised to use them in future. We strive hard to make sure our products work without any issues and extend help to sort any issues arising due to any reason. However, as a buyer you must also understand the product you are buying and your subsequent rights for requesting refunds.